Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Housekeeping
Dining
Restaurant
Bar/ Lounge area
Room features
Heating
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Ernest Street / Holloway Head,
Birmingham,
United Kingdom,
B1 1NS,
West Midlands
Map view
street view
Ernest Street / Holloway Head,
Birmingham,
United Kingdom,
B1 1NS,
West Midlands
City landmarks
Mall
Bullring & Grand Central
3000 ft
Gallery
Gas Hall Exhibition Gallery
3800 ft
Art object
Statue of Horatio Nelson
2400 ft
Church
Saint Martin in the Bull Ring
2700 ft
Museum
Thinktank Birmingham Science Museum
1.0
mi
Church
Birmingham Cathedral
5100 ft
Gallery
Ikon Gallery
3300 ft
Aquarium
National SEA LIFE Centre Birmingham
3700 ft
Centenary Sq.
Hall of Memory
3700 ft
Library
Library of Birmingham
4200 ft
Monument
Joseph Sturge memorial
3800 ft
Mall
Brindley Place
3500 ft
Church
Birmingham Oratory
1.3
mi
5 St. Philips Place
Burnaby Memorial
2800 ft
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
1.0
mi
New St.
Rotunda
2300 ft
Event hall
International Convention Centre Birmingham
3400 ft
Museum
Coffin Works
4400 ft
Church
Saint Paul's Church
4300 ft
Museum
Museum of the Jewellery Quarter
1.5
mi
Church
St Alban the Martyr
4400 ft
Broad St.
Three Wise Men
3000 ft
Square
Chamberlain Square
3200 ft
Stadium
St. Andrew's Stadium
1.1
mi
Square
Centenary Square
3800 ft
Colmore Row
Colmore Gate
4200 ft
9 Margaret Street
Birmingham and Midland Institute
1.3
mi
Nearby
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
1900 ft
Mall
The Mailbox
1400 ft
Mall
The Cube
1500 ft
Restaurants
Coffee factory
900 ft
1 Suffolk Street Queensway Next to the Radisson Hotel
Deli Box
1000 ft
14 Commercial Street
No 1 Chinese Cafe and Takeaway
900 ft
22 Holloway
The Meat Shack
1800 ft
17 Thorp Street
Grand Central Kitchen Birmingham
3100 ft
7 Stephenson Street Adjacent to Metro Tram stop opposite New Street Station.
Caspian Pizza
1100 ft
23 Smallbrook Queensway
Hot Stuff Pizza
1600 ft
76 Bristol Street
The English Breakfast Club
2700 ft
86 Bristol Street Southside
The Dragon Inn
3900 ft
Hurst Street The Arcadian
Mr Egg
1400 ft
22 Hurst Street
Dixy Chicken
1500 ft
21 Hurst Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
86%
enjoyed their stay & would return
central location
friendly staff
noisy room
maintenance issues
8.6/10
Great
Rooms
6.8
Location
8.0
Service
6.8
Dining
6.8
Guest reviews
8.6/10
based on 5 reviews
4/5
based on 3377 reviews
7.9
7.9/10 based on 1494 reviews
#36 of 122 hotels in Birmingham based on Tripadvisor
John
United Kingdom,
February
2024
6.2/10
The hotel room was clean and modern but fell short of expectations with noise from the nearby lifts, a smoke smell, and a shower that flooded after extended use. The room did not justify its cost.
Rooms
5.0
The room was not as quiet as requested due to its proximity to the lifts, and there were noticeable cleanliness and maintenance issues.
Service
6.0
The staff were a mix of helpfulness, with some assisting in room changes and others showing rudeness. Fast check-in provided a positive touch.
Location
7.0
The location was central and convenient for accessing the train station and city center, although some noise issues affected the stay. The hotel's ambiance of coffee smell and cleanliness concerns detracted from the overall experience.
Dining
8.0
The dining experience was a highlight with excellent staff service, nice room atmosphere, and a great central location.
Facilities
6.0
The facilities were decent, with unique features like a pool table and artificial fireplaces but lacking in maintenance and cleanliness in several areas.
central location
noisy room
Michael
United Kingdom,
October
2023
7.0/10
The hotel is conveniently near the center and the Gas Basin district, just a short walk away, which is great. The rooms were ample, but they weren't up to scratch with some in poor condition due to loose fittings and exposed wiring. The service was fantastic, creating a lovely and very friendly atmosphere, although there were some rude interactions at check-in. The location was great, providing easy access to the city center and allowing us to store our bags while we went shopping. The dining experience was okay, but the slow refilling of food made the wait for croissants quite long.
Rooms
5.0
The rooms were ample but in poor condition, with loose fittings and exposed wiring.
Service
8.0
The service was fantastic, creating a lovely and very friendly atmosphere. However, there were some rude interactions at check-in.
Location
9.0
The location was great, a short walk into the city center and very near the center and the Gas Basin district.
Dining
6.0
The dining experience was okay, but the slow refilling of food made the wait quite long.
Facilities
7.0
The facilities were adequate for our needs.
Peter
United Kingdom,
September
2023
7.6/10
The hotel has its ups and downs. While the rooms are nice and compact with everything you might need, they seem a bit run down with cracks and damp on the walls and lack proper storage for clothes, making them a little drab compared to the rest of the hotel. The service, although supportive and friendly overall, showed signs of being under pressure in the absence of additional assistants. The location, while having its drawbacks like bins and broken glass at the back, shines when it's not too crowded and offers an excellent spot for those attending events at the nearby O2 Academy. The dining experience, despite being a tad expensive and with a small restaurant area, impresses with a wide array of English and continental choices. The facilities are decent, providing the basics for a comfortable stay.
Rooms
7.0
The adjoining room is nice and compact and has everything you need, but it shows signs of being run down with cracks and damp on the walls. Lack of proper storage for clothes is a downside.
Service
7.0
The staff are very friendly and supportive, although there were visible signs of pressure due to the lack of additional assistants.
Location
8.0
The hotel's location is excellent for those attending events at the nearby O2 Academy, despite having some issues like bins and broken glass at the back.
Dining
8.0
The dining experience, though a little expensive and with a small restaurant area, excels in offering plenty of choices for both English and continental selections.
Facilities
8.0
The facilities provided meet the basic needs for a comfortable stay.
Frank
United Kingdom,
May
2023
6.4/10
The hotel had beautiful rooms that stood out from other places I've stayed before. Clean, central location, had everything I needed. Service was lacking, with unhelpful staff and an unpleasant check-in experience. Location was great but had some safety concerns and uphill access. Dining was somewhat disappointing and overpriced for the quality. Overall, a mixed experience.
Rooms
9.0
The rooms were beautiful, clean, and in a central location.
Service
5.0
The service was lacking, with unhelpful and disinterested staff.
Location
7.0
The hotel is in a great location for exploring Birmingham but had some safety concerns.
Dining
5.0
The dining experience was somewhat disappointing and overpriced.
Facilities
7.0
Facilities were adequate but nothing exceptional.
Clean Rooms
Unhelpful Service
Jennifer
United Kingdom,
April
2023
8.4/10
My stay at the hotel was truly relaxing and comfortable. The rooms were very clean and well-equipped, providing a great environment for a pleasant getaway. The staff was incredibly friendly and helpful, making my experience feel even more special. The location was ideal, offering a peaceful vibe while still being close to the city center. However, the dining experience was a bit overpriced, and some improvements could be made in terms of breakfast options.
Rooms
9.0
The rooms were very clean and well-equipped, creating a relaxed and comfortable atmosphere.
Service
9.0
The staff was very friendly and always ready to assist, including the night shift team.
Location
9.0
The location was brilliant, with a chilled and relaxed vibe close to the city center.
Dining
7.0
The dining experience was good but slightly overpriced, with room for improvement in breakfast options.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
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